Your Privacy Is Our Priority

835bd Privacy Policy

This policy contains a complete description of how your personal information is collected, used, and protected on the 835bd platform.

Last Updated: January 2026 — This privacy policy is reviewed periodically by 835bd.

Introduction and Purpose

835bd ("we", "us") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains what information we collect, how we use it, and how we keep it protected when you use the 835bd website, mobile app, or other services.

This privacy policy has been prepared in accordance with applicable data protection laws and regulations of Bangladesh. By using the 835bd platform, you are agreeing to the terms described in this policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

835bd's privacy policy may be updated from time to time. In the event of changes, we will publish the date of the latest revision on this page. For significant changes, we may notify registered users by email.

What Information We Collect

835bd collects certain personal information for various purposes. A detailed description of that information is provided below:

Identity Information

Information you provide at the time of account registration:

  • Full name and date of birth
  • Email address
  • Mobile number
  • National ID card or passport details (for verification)
  • Current address

Financial Information

Information required for processing transactions:

  • bKash, Nagad, Rocket, or Upay account details
  • Deposit and withdrawal history
  • Transaction amounts and dates
  • Type of payment method

Gaming Activity Information

Information relating to your activity on the platform:

  • Game play history and preferences
  • Bet amounts and outcomes
  • Bonus and promotion usage
  • Session duration and activity

Technical Information

Technical information collected automatically:

  • IP address and device type
  • Browser and operating system information
  • Cookie and session data
  • Site usage log data

Purpose of Information Use

835bd uses collected information only for specific, legitimate purposes. We do not collect or use any information unnecessarily. The main purposes of information use are listed below:

  • Account Management: For your registration, login, account verification, and profile updates.
  • Financial Transactions: For processing deposits, withdrawals, and bonus payments. The minimum deposit at 835bd is ৳200 and the minimum withdrawal is ৳800.
  • Customer Support: To assist with your questions, complaints, or issues through our 24/7 live chat support.
  • Security and Fraud Prevention: To detect suspicious activity and ensure the security of the platform.
  • Personalized Experience: To customize content and offers according to your gaming preferences.
  • Legal Compliance: To retain information necessary for complying with applicable laws and regulations.
  • Responsible Gaming: To identify potentially problematic gaming behavior and provide the necessary support.
  • Marketing Communications: To send promotional information, bonus offers, and updates subject to your consent.

Information Sharing with Third Parties

835bd does not sell your personal information or share it with third parties without authorization. However, we may share information in the following limited circumstances:

Payment Processors

Information necessary to complete financial transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These processors follow their own privacy policies.

Technology Service Providers

Limited information is shared with designated technology partners for operating the site, game software, and technical infrastructure. These partners follow contractually binding confidentiality terms.

Legal Obligations

Providing information to authorities as part of a court order, government investigation, or legal process is a legal obligation. Such disclosures are always made in accordance with applicable law.

Outside of the circumstances mentioned above, 835bd does not transfer your personal information to third parties without your prior written consent.

Cookies and Tracking Technologies

The 835bd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the site function.

Essential Cookies

Indispensable for the basic functionality of the site. Used for login sessions, security verification, and saving user preferences. Disabling these cookies will prevent the site from working properly.

Functionality Cookies

For remembering your preferences such as language and display settings. These cookies improve your experience and remove the need to re-select settings on every login.

Analytics Cookies

Collect site usage statistics that help us improve our services. This information is processed in anonymous form and is not used to identify any individual.

Cookie Controls

You can control or reject cookies at any time by changing your browser settings. However, disabling essential cookies may cause some services to not work properly.

Data Security Measures

835bd applies industry-standard security measures to protect your personal and financial information. The key components of our security framework are listed below:

  • SSL Encryption: All data transmission is protected through SSL (Secure Socket Layer) encryption. All information exchanged between your browser and our servers is transmitted in encrypted form.
  • Access Control: Access to your information is restricted to authorized personnel only. Each staff member is given the minimum access required based on their role.
  • Password Protection: User passwords are stored in encrypted format. 835bd never stores your password in plain text.
  • Security Monitoring: Our systems are under 24/7 security monitoring. Any unusual activity is detected and addressed immediately.
  • Regular Security Audits: Our systems undergo regular security assessments to identify and address potential vulnerabilities.
  • Data Backup: Your information is regularly backed up in a secure location to ensure data safety in the event of any technical issue.

Important: Although 835bd applies the highest security measures, no online system can guarantee complete security. We ask that you keep your login credentials private and contact us immediately if you notice any suspicious activity.

Data Retention Period

835bd does not retain personal information longer than necessary. The retention period depends on the type of information and the purpose for which it was collected:

Active Account Information

Retained while your account is active and for a specified period after account closure in accordance with legal requirements.

Financial Transaction Information

Transaction information is retained for the long term in accordance with financial regulations and legal obligations, and is used for tax and audit purposes.

Marketing Consent Information

After you opt out of marketing communications, the related consent record is retained to avoid sending future requests.

Once the data retention period ends, 835bd deletes or anonymizes information through a secure method so that it can no longer be linked to any individual.

Your Rights and Choices

As a registered user at 835bd, you have certain important rights over your own information:

  • Right to Access: You may request to know what personal information we hold about you. We will respond to this request as quickly as possible within legal limits.
  • Right to Rectification: If your personal information is incorrect or incomplete, you may contact us to have it corrected.
  • Right to Erasure: In certain circumstances you may request the deletion of your personal information, though it may not be possible to delete all information due to legal obligations.
  • Right to Opt Out of Marketing: You may stop receiving marketing emails at any time by using the unsubscribe link in the email or by informing our support team.
  • Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted, such as during a dispute about the accuracy of the information.
  • Right to Data Portability: You may request to receive the information you have provided in a structured, machine-readable format.

To exercise these rights, contact us at [email protected]. We commit to responding to verifiable requests within the legal timeframe.

Protection of Minors

835bd's services are for persons aged 21 and above only. We do not knowingly collect personal information from any minor.

  • An age verification process is in place at the time of registration. Proof of age documentation must be submitted for each account.
  • If we are informed that a minor is using our services, we will immediately close that account and delete the collected information.
  • If parents suspect their child is using our site, please notify us at [email protected].
21+ For persons aged 21 and above only. Play responsibly.

Changes to the Privacy Policy

835bd reserves the right to update this privacy policy from time to time. Changes will be published on this page before they take effect, and the date of the latest update will be noted at the top of the page.

For significant changes, we may send a notice to registered users at their email address. Continuing to use the 835bd platform after a new policy is published will be considered your acceptance of the updated policy.

We recommend that you visit this page regularly to stay informed about the latest privacy policy. If you have any questions regarding changes, please contact us.

Contact Us

You can contact us for any questions or concerns about this privacy policy, or to exercise your rights regarding your information:

Privacy Contact

24/7 Live Chat (in Bengali) — from any page on the site

After verifying your identity, we will respond to your request as quickly as possible. For privacy-related complaints, please write "Privacy Request" in the subject line of your email.

For general questions

For any general privacy questions, visit our FAQ page or speak directly with our support team via live chat.

Related Policies

To learn more, please read our Terms and Conditions and Responsible Gaming Policy.